Last updated: April 25, 2026
These Terms and Conditions (“Terms”) govern your access to and use of https://conveyancemoving.com (the “Website”) and the moving and related services (the “Services”) provided by Conveyance Moving Storage (“Company,” “we,” “us,” or “our”). By accessing the Website or using our Services, you agree to be legally bound by these Terms.
1. Use of the Website
To access the Website or book our Services, you must be at least 18 years of age and have the legal capacity to enter into binding agreements.
You agree to provide accurate, current, and complete information when requesting quotes, making bookings, or submitting any forms on the Website. You are responsible for keeping your account details and contact information confidential and for all activities that occur under your name or contact details.
We reserve the right to refuse access to the Website, decline any service request, or cancel any booking at our sole discretion if we suspect a violation of these Terms or any improper use of the Website or Services.
2. Quotes, Estimates, and Bookings
All quotes and estimates issued by Conveyance Moving Storage are based on the details you provide, including the volume and nature of items to be moved, access conditions at both locations, distance, and any special requirements disclosed.
Quotes and estimates are approximate and not guaranteed. They may be revised if the actual conditions of the move differ materially from the information originally supplied. Final charges will reflect the Services actually performed.
Certain bookings may require a deposit or pre-authorization. Specific payment, cancellation, and booking conditions will be outlined in your booking confirmation or a separate agreement. You are responsible for carefully reviewing all estimates and booking details and notifying us immediately of any inaccuracies or changes.
3. Customer Responsibilities
By booking our Services, you agree to:
Ensure all items are properly packed and ready for transport on the scheduled day, unless packing services were explicitly included in your booking.
Provide safe, clear, and unobstructed access to the pickup and delivery locations, including elevators, stairs, entrances, and parking areas, and secure any required building permits or approvals in advance.
Notify us in advance of any fragile, valuable, oversized, or specialty items that may require special handling, equipment, or extra care.
Comply with all applicable laws, regulations, and building rules concerning your move.
Confirm that you are the legal owner of the items being moved or that you have full authorization from the owner to arrange the transportation.
4. Excluded and Prohibited Items
We reserve the right to refuse transportation of certain items, including but not limited to:
Hazardous, flammable, explosive, or otherwise dangerous materials.
Illegal substances or any items prohibited by law.
Perishable goods, live animals, or plants, unless we have expressly agreed in writing to transport them in advance of the move.
If any prohibited items are included without our prior written approval, you will be solely responsible for any resulting loss, damage, fines, penalties, or legal consequences.
5. Payment Terms
Payment terms will be specified in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is usually required prior to the move, with the remaining balance payable upon completion of the Services.
Additional charges may apply for services or circumstances not included in the original quote, such as extra labor, long carries, multiple stair flights, additional stops, waiting time, or changes to the original move plan.
If payment is not received when due, we may apply late fees and, to the extent permitted by law, retain your goods until full payment is made.
6. Cancellations and Rescheduling
Cancellations and rescheduling requests are subject to the notice periods and fees outlined in your estimate, booking confirmation, or our current cancellation policy.
If you cancel or reschedule with insufficient notice, you may forfeit all or part of your deposit and be charged for any costs we have already incurred.
We may also need to postpone, reschedule, or cancel a move due to circumstances beyond our reasonable control, such as severe weather, unsafe conditions, or equipment failure. In such cases, we will notify you as soon as possible and make every effort to arrange a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss of or damage to your goods is limited to the extent permitted by applicable law and as set out in your estimate, bill of lading, or other moving documentation.
You must inspect your goods upon delivery and note any visible damage on the delivery paperwork before signing. Hidden damage must be reported to us in writing within the timeframe specified in your moving documents.
The level of compensation depends on the valuation or protection option you selected at booking. Optional additional coverage may be available for an extra fee. We are not liable for damage caused by events beyond our control, including natural disasters, extreme weather, or pre-existing conditions of the items.
8. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, loss of data, or loss of goodwill.
Our total liability for any claim arising from these Terms or the Services will not exceed the amount you paid to Conveyance Moving Storage for the specific Service giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
9. Intellectual Property
All content on https://conveyancemoving.com, including text, graphics, logos, images, and software, is the property of Conveyance Moving Storage or its licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the Website without our prior written consent.
10. Privacy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By accessing https://conveyancemoving.com, you confirm that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state in which Conveyance Moving Storage has its principal place of business, without regard to conflict of laws rules.
Any dispute arising from these Terms or our Services must first be attempted to be resolved informally by contacting us at [email protected] or . If informal resolution fails, the dispute shall be resolved exclusively in the state or federal courts located in or serving our principal business location, and you consent to the personal jurisdiction and venue of those courts.
12. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on https://conveyancemoving.com with a new “Last updated” date. Your continued use of the Website or Services after the changes take effect constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions regarding these Terms, please contact us:
Via the contact form on https://conveyancemoving.com
By email: [email protected]